Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 11:43:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I returned my items on 7th July to the store and still haven't received any refund           03:33 PM, 21st Jul                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:34 PM, 21st Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:34 PM, 21st Jul                     User                    Ok           03:34 PM, 21st Jul                   Abdulqader                   We would like to inform you that we have processed the refund of amount (EGP480.00) on (7/7/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:36 PM, 21st Jul                     User          
           But it has not appeared and it's now 21st July           03:36 PM, 21st Jul                   Abdulqader                   We would like to inform you that we have processed the refund amount for order number (2109172894  )with a reference number ( 218813052455 ), please contact with Please contact your bank and provide them with the mentioned reference number.           03:40 PM, 21st Jul                   Abdulqader                   Is there anything else I can assist you with?           03:41 PM, 21st Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:43 PM, 21st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4641225