Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 09:54:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User 
                   Hi, this is with regards to my order 1677628715, it's yet showing processing, please let me know when can I go and collect my order           04:08 PM, 19th Jul      

            
 Aya                   Hello dear customer, I am Aya, thank you for contacting us. how may I help you today.           04:10 PM, 19th Jul 

            
 Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:10 PM, 19th Jul 

              
 User 
                   Ok sure           04:11 PM, 19th Jul      

            
 Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:12 PM, 19th Jul 

            
 Aya                   We will get in touch with you at the soonest we can           04:12 PM, 19th Jul 

            
 Aya                   Is there anything else may I assist you?           04:12 PM, 19th Jul 

              
 User 
                   How long will it take           04:12 PM, 19th Jul      

              
 User 
                   Around how many days           04:12 PM, 19th Jul      

            
 Aya                   Please allow us the time and we will upfate you within 24 to 48 hours           04:13 PM, 19th Jul 

            
 Aya                   Is there anything else may I assist you?           04:13 PM, 19th Jul 

              
 User 
                   Ok           04:13 PM, 19th Jul      

              
 User 
                   No thank you           04:13 PM, 19th Jul      

            
 Aya                  
 It was a pleasure to assist you. Thank you for shopping with us. 
 Have a wonderful day. 
          04:14 PM, 19th Jul 

       

 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4634334