Subject: Ticket Assigned - Conversation with ronaliza fang
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 09:33:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ronaliza fang ronaliza fang                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ronaliza fang Bot:  Hi Ronaliza Fang ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card
  - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96567031285            01:24 PM, 21st Jul                   Abdulqader                   Hi Ronaliza , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:25 PM, 21st Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with 
 us           01:25 PM, 21st Jul                   Abdulqader                   You are contacting us regarding 8177715224           01:26 PM, 21st Jul                     ronaliza fang                    Yes, I just wanted to follow uo           01:27 PM, 21st Jul                     ronaliza fang                    This happened last 7 July but until now I haven't received the refund           01:28 PM, 21st Jul                   Abdulqader                   We would like to inform you that we have processed the refund of amount (KWD3.90) on (     7/7/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:30 PM, 21st Jul                   Abdulqader                   Is there anything else I can assist you with?           01:31 PM, 21st Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:33 PM, 21st Jul        
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