Subject: Note Added - [#4607763] Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 07:07:41 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4607763    Subject:  Re: Order confirmed!   Requester: Mayada    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM0CF94E70DCB1438CA9776D7FCC142CA1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<span lang="EN-US">Based on the Images shared, the Container is used only for Steaming the food and can get damaged if overdone. However, since the item is under warranty we will make the replacement for the Jar.</span><span style="mso-fareast-language:EN-US"></span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you please check which nearest babyshop store customer can visit to collect?</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 16 July 2022 3:54 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Nashid Abdulnazar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4607763] - Re: Order confirmed!</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">A gentle reminder, Any update on this one? </span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Kindly help us to close the case as early as possible.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9509674783</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID: 162384940 - Tommee Tippee - Tommee Tippee Quick Cook Baby Food Maker</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Date: Oct 26, 2021</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> this item was purchased under order id 9509674783 it has 1 year warranty. The customer is complaining that this damage is because of the heat and asking for a replacement.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> Kindly check the images and advise for the further action.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Abdulqader</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4607763:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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