Subject: Note Added - [#4601346] Requesting Warranty claim - 9676780050
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 05:14:35 +0000

Hi ,    Purchase Planet added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4601346    Subject:  Requesting Warranty claim - 9676780050   Requester: Viswa.tnj    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The below issue already been resolved
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thank you</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>Regards</span></b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>,</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt">
<tbody>
<tr>
<td width="200" style="width:150.0pt;padding:5.25pt 12.0pt 0cm 0cm">
<div class="MsoNormal">
<span style="font-size:12.0pt;color:black"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.kansas.ae%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=RnIkJTWC5rdCpkQjtuwzkJsiYQl37uwOuiY%2BKhJTsmw%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="200" height="28" style="width:2.0833in;height:.2916in" id="_x0000_i1041" src="https://www.cygnustelecom.com/signature/img/ProlynxB.png" alt="Logo"></span><span style="text-decoration:none"><img width="200" height="59" style="width:2.0833in;height:.6145in" id="_x0000_i1040" src="https://www.planettelecom.ae/signature/img/planet.png" alt="Logo"></span><span style="text-decoration:none"><img width="200" height="28" style="width:2.0833in;height:.2916in" id="_x0000_i1039" src="https://www.cygnustelecom.com/signature/img/ProlynxB.png" alt="Logo"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fkansasdubai%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=nzaz%2BkQmGMXG49TOOD%2BdPEppDlldpA88BNyWLLo9YPI%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="20" height="18" style="width:.2083in;height:.1875in" id="_x0000_i1038" src="https://www.cygnustelecom.com/signature/img/fb.png" alt="facebook icon"></span><span style="text-decoration:none"><img width="15" height="15" style="width:.1562in;height:.1562in" id="_x0000_i1037" src="https://www.cygnustelecom.com/signature/img/blk.png" alt="blank icon"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FKansas_Trading&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=JZCrJTx4jFJkv86IfZfVc653Kj3Qmv97FArVMHMaASk%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="22" height="20" style="width:.2291in;height:.2083in" id="_x0000_i1036" src="https://www.cygnustelecom.com/signature/img/twitter.png" alt="twitter icon"></span><span style="text-decoration:none"><img width="12" height="12" style="width:.125in;height:.125in" id="_x0000_i1035" src="https://www.cygnustelecom.com/signature/img/blk.png" alt="blank icon"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkansas-trading-llc%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=C%2FkoOyDBIgffjvbjKMlJrd9lgpLH2dHbPtue5oMh4C0%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="22" height="20" style="width:.2291in;height:.2083in" id="_x0000_i1034" src="https://www.cygnustelecom.com/signature/img/in.png" alt="linkedin icon"></span><span style="text-decoration:none"><img width="13" height="13" style="width:.1354in;height:.1354in" id="_x0000_i1033" src="https://www.cygnustelecom.com/signature/img/blk.png" alt="blank icon"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkansas-trading-llc%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=C%2FkoOyDBIgffjvbjKMlJrd9lgpLH2dHbPtue5oMh4C0%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="23" height="19" style="width:.2395in;height:.1979in" id="_x0000_i1032" src="https://www.cygnustelecom.com/signature/img/instagram.png" alt="instagram icon"></span><span style="text-decoration:none"><img width="12" height="12" style="width:.125in;height:.125in" id="_x0000_i1031" src="https://www.cygnustelecom.com/signature/img/blk.png" alt="blank icon"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUC8v9GdwdA_jhkc_43QwoDFg%2Ffeed&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ZITJvShBBsQcsdabjI847crSoLUHaUpv7IfmwyUlTcA%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="text-decoration:none"><img width="24" height="22" style="width:.25in;height:.2291in" id="_x0000_i1030" src="https://www.cygnustelecom.com/signature/img/yt.png" alt="youtube icon"></span><span style="text-decoration:none"><img width="12" height="12" style="width:.125in;height:.125in" id="_x0000_i1029" src="https://www.cygnustelecom.com/signature/img/blk.png" alt="blank icon"></span></a></span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapi.whatsapp.com%2Fsend%3Fphone%3D%2B971%252052%25209939769&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=jMHvPGZCPUiEH8gI2HPGsqkpfp6gDcXqJjO7Ts0nPBw%3D&amp;reserved=0" target="'_blank'" rel="noreferrer"><span style="font-size:12.0pt;text-decoration:none"><img width="24" height="20" style="width:.25in;height:.2083in" id="_x0000_i1028" src="https://www.cygnustelecom.com/signature/img/wa.png" alt="youtube icon"></span></a><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</td>
<td width="200" style="width:150.0pt;border:none;border-left:solid #0089CF 1.5pt;padding:0cm 0cm 0cm 12.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="270" style="width:202.5pt">
<tbody>
<tr style="height:10.5pt">
<td style="padding:0cm 0cm 0cm 0cm;height:10.5pt">
<div class="MsoNormal" style="mso-line-height-alt:13.5pt">
<b><span style="font-size:16.0pt;color:#0089CF">Mohammed Afshan Palot</span></b><span style="font-size:16.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:12.0pt">
<td style="padding:0cm 0cm 0cm 0cm;height:12.0pt">
<div class="MsoNormal" style="line-height:13.5pt">
<b><span style="font-size:12.0pt;color:black">e-Commerce Specialist
</span></b><b><span style="color:black"></span></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:10.5pt">
<td style="padding:3.75pt 0cm 0cm 0cm;height:10.5pt">
<div class="MsoNormal" style="mso-line-height-alt:10.5pt">
<b><span style="font-size:12.0pt;color:#0089CF">M:
</span></b><span style="font-size:12.0pt;color:black">+971 586519949</span><span style="color:black">
</span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:9.0pt">
<td style="padding:0cm 0cm 0cm 0cm;height:9.0pt">
<div class="MsoNormal" style="mso-line-height-alt:10.5pt">
<b><span style="font-size:12.0pt;color:#0089CF">T :
</span></b><span style="font-size:12.0pt;color:black">+97142980022</span><b><span style="font-size:12.0pt;color:#00B0F0"></span></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:9.0pt">
<td style="padding:0cm 0cm 0cm 0cm;height:9.0pt">
<div class="MsoNormal" style="mso-line-height-alt:9.0pt">
<b><span style="font-size:12.0pt;color:black"><a href="http://W:%20www.planettelecom.ae%20" rel="noreferrer"><span style="color:#0563C1">W:</span><span style="color:#0563C1;font-weight:normal"> www.planettelecom.ae
</span></a></span></b><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:10.5pt">
<td style="padding:3.75pt 0cm 0cm 0cm;height:10.5pt">
<div class="MsoNormal" style="line-height:11.25pt"><span style="color:black"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fmaps%2Fplace%2FKansas%2BSecurity%2BSystems%2BTrading%2BCompany%2BLLC%2F%4025.2690188%2C55.3039273%2C15z%2Fdata%3D!4m5!3m4!1s0x0%3A0xa17a17e141f960fa!8m2!3d25.2690188!4d55.3039273&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=7os8Oe8dQunkIBkQ4Hk3yApqtmBL2TAsw%2BH1hj4G2yI%3D&amp;reserved=0" target="_blank" rel="noreferrer"><b><span style="color:#404040;text-decoration:none">Planet
 Telecom General Trading LLC </span></b></a></span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:10.5pt">
<td style="padding:0cm 0cm 0cm 0cm;height:10.5pt">
<div class="MsoNormal" style="line-height:7.5pt"><span style="font-size:7.5pt;color:black"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fmaps%2Fplace%2FKansas%2BSecurity%2BSystems%2BTrading%2BCompany%2BLLC%2F%4025.2690188%2C55.3039273%2C15z%2Fdata%3D!4m5!3m4!1s0x0%3A0xa17a17e141f960fa!8m2!3d25.2690188!4d55.3039273&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=7os8Oe8dQunkIBkQ4Hk3yApqtmBL2TAsw%2BH1hj4G2yI%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:#404040;text-decoration:none">Shop
 No. 3 + 4, Gargash Centre, Baniyas Square, Dubai, U.A.E </span></a></span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td colspan="2" style="padding:11.25pt 0cm 0cm 0cm">
<div class="MsoNormal">
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkansas.ae%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C5314ea1101f94a39623908da5a5be6f1%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637921648159878135%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ZDASsuBb8KW44EzDo8vGCge2ANFDXkrDi%2Bxba9Ed9lM%3D&amp;reserved=0" target="'_blank'" rel="noreferrer"><span style="font-size:12.0pt;text-decoration:none"><img width="500" height="141" style="width:5.2083in;height:1.4687in" id="_x0000_i1027" src="https://www.planettelecom.ae/signature/img/banner.png" alt="Banner"></span></a><span style="font-size:12.0pt;color:black"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td colspan="2" style="padding:11.25pt 3.75pt 0cm 0cm">
<div class="MsoNormal" style="text-align:justify;line-height:10.5pt"><span style="font-size:7.5pt;color:#404040">This message and any attachments (with this "message") are intended solely for the addressees and may contain confidential or privileged information.
 If you receive this message in error, then please notify us by reply e-mail immediately and permanently delete this message and any attachments. If you are not the intended recipient of this message, then disclosing, copying, using, or distributing the information
 included in this message and any attachments is prohibited. The internet medium cannot guarantee the integrity of this message. Cygnus Telecom LLC shall not, therefore, be liable if the message is modified, damaged, lost, or affected by a virus.</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Nitish Pandey &lt;[email-masked]&gt;
<br>
<b>Sent:</b> 19 July 2022 08:29<br>
<b>To:</b> Ritesh Sharma &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Purchase Planet &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4601346] - Requesting Warranty claim - 9676780050</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:solid black 1.0pt;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" style="line-height:12.0pt">
<strong><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:red'>CAUTION</span></strong><span style="font-size:10.0pt;color:red">:</span><span style="font-size:10.0pt;color:black"> This email
 is from an EXTERNAL source. Ensure you trust the sender before clicking on any links/attachments, May be it is phishing email do not share User ID , Bank account and passwords to anyone and do not open and report as SPAM</span>
</div>
<div></div>
<div></div>
</div>
<div> </div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">Hi <a id="OWAAM763622" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vasant Thakur</span></a>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">Hi Afshan can you reach out to customer. Below is the query. </div>
<div></div>
<div></div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal">Get <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C92eba1d7d0d141a8ac4408da693f2c88%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637938017305769149%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wwysR3ZYP53Gs0i1GsI5vFB4Lcc6PU4%2BUeTQAnZpMiA%3D&amp;reserved=0" rel="noreferrer">
Outlook for iOS</a>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, July 13, 2022 10:28:03 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nitish Pandey &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4601346] - Requesting Warranty claim - 9676780050</span> </div>
<div>
</div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal"><span lang="EN-US">+ <a id="OWAAM743AD98310C94C1BB8A5217A712E6719" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitish Pandey</span></a></span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<div class="xmsonormal"><span lang="EN-US">--</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="xmsonormal">
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcentrepointstores.com%2F&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C92eba1d7d0d141a8ac4408da693f2c88%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637938017305769149%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=P4bydDZXE1Rxu5tm1cIUntWcmqmZ6Vp%2B%2Fm%2Fr3auSFPc%3D&amp;reserved=0" rel="noreferrer"><span lang="EN-US" style="text-decoration:none"><img width="623" height="239" style="width:6.4895in;height:2.4895in" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MTQ5MzUyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A9o1aTI4qNnUA3ACOiKnF8KT9H3-4q5tzd0kF4RHiVk" data-id="2043361493524"></span></a><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="xmsonormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, July 11, 2022 11:07 AM<br>
<b>To:</b> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4601346] - Requesting Warranty claim - 9676780050</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi team </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>​</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: Warranty issue </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date : Jul 7, 2021</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: 9676780050</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Tracking ID: 967678005099990001</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Item name : 163647748 - - HUAWEI FreeBuds Pro Earphone Silver Frost</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Item link :
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fae%2Fen%2FElectronics%2FSmart-Wearables%2FEarphones%2FCENTREPOINT-HUAWEI-FreeBuds-Pro-Earphone-Silver-Frost%2Fp%2F163647748&amp;data=05%7C01%7Cpurchase%40planettelecom.ae%7C92eba1d7d0d141a8ac4408da693f2c88%7C7cd8b0d88afa4a39925abbf75ce6819c%7C0%7C0%7C637938017305769149%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=hFjbgMJLzi2faempfbq6f%2BMnsGcOyJiMVv3lvoRJAeo%3D&amp;reserved=0" rel="noreferrer">
https://www.centrepointstores.com/ae/en/Electronics/Smart-Wearables/Earphones/CENTREPOINT-HUAWEI-FreeBuds-Pro-Earphone-Silver-Frost/p/163647748</a>
</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Please the order on Jul 7, 2021 and the order delivered on 7/14/21 10:56 AM the customer try to contact the manufacturer but his return
 request has been rejected as the warranty of the item expired on March 2022 as per the customer the warranty should be from the day of the delivery please assist us on this .</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> Regards,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>CS Team Badri .</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4601346:1125156</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>
<div></div>
</div>

</blockquote></div>