Subject: Note Added - [#4618086] Conversation with سوسن الغامدي
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 08:43:59 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4618086    Subject:  Conversation with سوسن الغامدي   Requester: سوسن الغامدي    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection arranged under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">G1473D5</span></b>. Booking rescheduled with reason no answer.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, July 17, 2022 9:46 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4618086] - Conversation with سوسن الغامدي</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
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Problem Statement: Late collection<br>
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Order ID: 6154060038<br>
<strong><span style="font-family:-apple-system">Tracking ID: 47528941854</span></strong>
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<strong><span style="font-size:10.5pt;font-family:-apple-system"> Reference G1473D5</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Assistance Required: Need urgent collection<br>
Issue Description: The customer raised a return request o. But the items are still not collected. because the agent refuses to collect while the item is out of order in the box,<br>
Please collect the items on priority.<br>
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Regards,<br>
The Support Team</span>
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