Subject: Ticket Assigned - Conversation with dawood rameez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 21:33:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dawood rameez dawood rameez                    Customer:  Please do it by tomorrow ??,its been around 20 days still I’m waiting… Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Dawood Rameez ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:24 AM, 18th Jul                     dawood rameez                    Sure           01:25 AM, 18th Jul                     dawood rameez                    /startOver           01:26 AM, 18th Jul                   Abdulqader                   Hi Dawood , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:26 AM, 18th Jul                     dawood rameez                    /startOver           01:26 AM, 18th Jul                     dawood rameez                    Yeah brother you didn’t tell what i have to do           01:27 AM, 18th Jul                     dawood rameez                    Either you refund or what else you have solution?           01:28 AM, 18th Jul                     dawood rameez                    Hellooo           01:29 AM, 18th Jul                   Abdulqader                   Kindly note if the amount has been deducted we request you to raise objection to your bank and they will check & assist you about the refund.           01:30 AM, 18th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           01:31 AM, 18th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:33 AM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4628642