Subject: Ticket Assigned - Need RRN
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 19:50:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need RRN hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 bus
 iness days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543943680            11:41 PM, 17th Jul                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:42 PM, 17th Jul                     hi                    9574268235 this is my cancel order I didn't get refund more then 15 days finished please advise me           11:42 PM, 17th Jul                   Abdulqader                   We request you
  to please allow us some time to check your details and back to you, stay with us           11:43 PM, 17th Jul                     hi                    9572865621 this is my second cancel order same issue I didn't received my money in card           11:44 PM, 17th Jul                     hi                    Okay           11:45 PM, 17th Jul                     hi                    Hello           11:47 PM, 17th Jul                   Abdulqader                   We are truly sorry for the inconvenience caused to you.I will escalate this issue with the Finance team to check the refund and we will update on your email           11:47 PM, 17th Jul                   Abdulqader                   we will be on touch with you and contact you on your email           11:48 PM, 17th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           11:48 PM, 17th Jul                     hi                    No thanks you your feedbacks     
       11:50 PM, 17th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:50 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4628484