Subject: Note Added - [#4528460] الكاشير رفض اعطائي خصم الهديه
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 19:43:57 +0000

Hi ,    [email-masked] added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4528460    Subject:  الكاشير رفض اعطائي خصم الهديه   Requester: Fofo111199    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Noshad Ali </div>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Ext 7737,
<b>Mobile</b></span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#1D1DFF'>:+966 542344170</span><span style="font-size:12.0pt;color:black"></span>
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</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></span><span style="font-size:12.0pt;color:black"></span>
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<a href="http://landmarkgroup.com/" target="_blank" rel="noreferrer"><span style="font-size:12.0pt;color:#1F497D;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="OWAPstImg292428" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDY4MTI2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QN2tVrSCkix-m804f5CI36Oyx6HMn-lprDhi_4wVf-0" data-id="2043360681267"></span></a><span style="font-size:12.0pt;color:black"></span>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, July 14, 2022 9:04 AM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Shawqiyaah Cp &lt;[email-masked]&gt;; Manager Shoukiya &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4528460] - <span lang="AR-SA" dir="RTL">الكاشير رفض اعطائي خصم الهديه</span>
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<a id="OWAAMBD23D829F2464D32BBED727B98449C47" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>
<a id="OWAAM82043CAD0F734282963D86F30342195C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>,</div>
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<div class="MsoNormal">Assist to resolve the below customer issue.</div>
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<div class="MsoNormal">Order ID: 6150679816</div>
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<div class="MsoNormal">Store Code: 21192</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDY4MTI2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1f8h_9boTOmZyUUytyU2lKTQiWa0MndU5eLtUefca_s" data-id="2043360681265" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Thursday, July 7, 2022 4:27 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Shoukiya
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4528460] - <span lang="AR-SA" dir="RTL">الكاشير رفض اعطائي خصم الهديه</span>
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<a id="OWAAM4F04C71BADA04271A349F061D2BBBF8A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
<a id="OWAAM5C938DD698FF4B20998F685A42612D36" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>,</div>
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<div class="MsoNormal">No update from store yet.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDY4MTI2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1f8h_9boTOmZyUUytyU2lKTQiWa0MndU5eLtUefca_s" data-id="2043360681265" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, June 26, 2022 3:51 PM<br>
<b>To:</b> Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Shoukiya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4528460] - <span lang="AR-SA" dir="RTL">الكاشير رفض اعطائي خصم الهديه</span>
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<div class="MsoNormal">Hi <a id="OWAAMB9AD02AFB52E4DB69AA915BA5E7EA53F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Shoukiya</span></a>
<a id="OWAAM1F1AE16D09E341B999D8C228DE8C0203" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shawqiyaah Cp</span></a>
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<div class="MsoNormal">Any update on below?</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Wednesday, June 22, 2022 10:19 AM<br>
<b>To:</b> Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Shoukiya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4528460] - <span lang="AR-SA" dir="RTL">الكاشير رفض اعطائي خصم الهديه</span>
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<div class="MsoNormal">Hi <a id="OWAAM9E76CDBB5394443CA38BFA2ABAB6A678" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Shoukiya</span></a>
<a id="OWAAMB449DBB6BB4C465A9919D343F9480879" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shawqiyaah Cp</span></a>
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<div class="MsoNormal">Customer complaint: Cashier refused to do 10% discount on click &amp; collect order.</div>
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<div class="MsoNormal">Please call the customer and provide 10% discount on his store purchase.
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<div class="MsoNormal">Contact: +966567819852</div>
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<div class="MsoNormal">Order ID: 6150679816</div>
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<div class="MsoNormal">Store Code: 21192</div>
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<div class="MsoNormal">Thanks</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 22, 2022 9:38 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shawqiyaah Cp &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4528460] - <span lang="AR-SA" dir="RTL">الكاشير رفض اعطائي خصم الهديه</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team<br>
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Order ID: 6150679816<br>
Store Code: Babyshop 21192<br>
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the customer receives the notification to receive 10% off on the store purchase at the time of collecting their click and collect an order but they did not receive the discount and were denied the discount by the store. Please contact the customer on +966567819852
 and help to resolve this issue<br>
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Regards<br>
The Support Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأربعاء, 22 يونيو في 2:35 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Fofo111199 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">لقد رفض كاشير سنتربوينت الشوقيه اعطائي خصم هديه لطلبي من المتجر بناءا على ماورد في ايميلكم انه عند الطلب اونلاين هناك خصم هديه لكنه رفض 
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