Subject: Ticket Assigned - Conversation with hi my name is aisha
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 15:18:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi my name is aisha hi my name is aisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi my name is aisha Bot:  Hi Hi My Name Is Aisha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971555772599            12:44 PM, 19th Jun                   Mais                   Hi Aisha I am Mais, Thank you for contacting us, How may I help you today           12:44 PM, 19th Jun                     hi my name is aisha                    Hi I requested to return items but no one come to collect or communicate with me           12:45 PM, 19th Jun                     hi my name is aisha                    Can you please follow up           12:45 PM, 19th Jun                   Mais                   Could you please share your order number so that I can assist you further?           12:46 PM, 19th Jun                     hi my name is aisha                             12:46 PM, 19th Jun                   Mais                   Please confirm the order number 9573958223           12:47 PM, 19th Jun                   Mais                   Sorry your order 9573500979           12:47 PM, 19th Jun                     hi my name is aisha                    9573500979           12:49 PM, 19th Jun                     hi my name is aisha                    Yes           12:50 PM, 19th Jun                     hi my name is aisha                    Ok ?           12:51 PM, 19th Jun                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:51 PM, 19th Jun                     hi my name is aisha                    Ok           12:51 PM, 19th Jun                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:51 PM, 19th Jun                   Mais                   Is there any other query I can help you with?           12:51 PM, 19th Jun                     hi my name is aisha                    Ok so they will take the items?           12:52 PM, 19th Jun                   Mais                   Yes sure           12:53 PM, 19th Jun                   Mais                   We will sort this out soon           12:53 PM, 19th Jun                     hi my name is aisha                    Okay thank you           12:53 PM, 19th Jun                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           12:54 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4516232