Subject: Ticket Assigned - Conversation with faheem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 00:15:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faheem faheem                    Bot:  Hi again! Bot:  Please enter your name Customer:  faheem Bot:  Hi Faheem ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:12 AM, 14th Jul                   Abdulqader                   Hi Faheem, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:12 AM, 14th Jul                   Abdulqader                   We request you to 
 please allow us some time to check your details and back to you, stay with us           04:12 AM, 14th Jul                   Abdulqader                   You are contacting us regarding 9577595545           04:12 AM, 14th Jul                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971568545649).           04:13 AM, 14th Jul                   Abdulqader                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           04:14 AM, 14th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           04:14 AM, 14th Jul                     faheem                    Ok           04:15 AM, 14th Jul   
                   faheem                    Thanks           04:15 AM, 14th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:15 AM, 14th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4616288