Subject: Note Added - [#4565523] Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 10:43:52 +0000

Hi ,    Max.yanbu added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4565523    Subject:  Click & Collect   Requester: هدى    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal">With regards to the below mail, how can we update from the store side?</div>
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<div class="MsoNormal">We have handed over  the packs to customer, as it is how we received.</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:16.0pt">SAHEER</span></b></div>
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<b><span style="font-size:16.0pt;color:#7F7F7F">MAX Yanbu  (60160)</span></b><b><span style="font-size:16.0pt"></span></b>
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<b><span style="font-size:16.0pt;color:#7F7F7F"> </span></b><b><span style="font-size:16.0pt"></span></b>
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<b><span lang="FR" style="font-size:16.0pt;color:#7F7F7F">Mob : +966 547962037</span></b><b><span style="font-size:16.0pt"></span></b>
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<b><span lang="FR" style="font-size:16.0pt;color:#7F7F7F">Tel : +966 04-39007230 | Ext : 7554</span></b><b><span style="font-size:16.0pt"></span></b>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 13, 2022 1:15 AM<br>
<b>To:</b> Max Yanbu &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4565523] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>A gentle reminder, Any update on this one? </span></strong><b><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Kindly help us to close the case as early as possible.
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Problem Statement: Missing items<br>
Order Date : 28/06/2022<br>
Order ID: 6152309266<br>
Tracking ID: 102469510<br>
Assistance Required: Need missing item<br>
Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side.<br>
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The missing item is  (163927039 - Crossbody bag, lined with metallic chain and zip closure)<br>
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Regards</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Abdulqader</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4565523:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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