Subject: Re: [#4511224] - refund issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 04:54:02 +0000

Hi Abdulqader Ahmed,  The order return processed done   ​  ​  FYI  164063701  The item not received from customer   received only one item same processed done    CUST_NAME  CUST_MOB  INVOICE_NO  AWB_NO  ITEM_ID  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  Sultan Faisal  96597893360  8170422364  RP0519220005946  '164063701  1  0  Sultan Faisal  96597893360  8170422364  RP0519220005946  '163441159  1  1            
                           
                            On
                            Thu, 23 Jun at  4:38 PM
                            ,  Centrepoint <[email-masked]>  wrote:

 Hi Abdulqader Ahmed,   
 
 The order item we received only one item same processed done  
 164063701  not received  

     

                            On
                            Tue, 21 Jun at  4:45 PM
                            ,  Centrepoint <[email-masked]>  wrote:

 Hi Abdulqader Ahmed,  The order item we received only one item same processed done  
 164063701  not received   

     

                            On
                            Sat, 18 Jun at  4:13 PM
                            ,  Centrepoint <[email-masked]>  wrote:
                             
  Hi Abdulqader Ahmed,  The order return processed done   

 
                           
                            On
                            Sat, 18 Jun at  5:04 AM
                            ,  Abdulqader Ahmed <[email-masked]>  wrote:
                              
 Hi Team,  Problem Statement: Late refund ( null 164063701  )  Order Date: May 16, 2022 Order ID:  8170422364 RMA: 1002620520 Tracking ID: RP0519220005946  Assistance Required: Need urgent Refund  Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing null 164063701 .  As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed.  Please check and advice as customer waiting for refund.  Thank you for your help  Regards, 
 Abdulqader