Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jul 2022 01:00:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567070926            04:49 AM, 08th Jul                     hi                    My order number is 9577687174           04:50 AM, 08th Jul                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:50 AM, 08th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:50 AM, 08th Jul                   Abdulqader                   Kindly note we do not have an exchange option available online at this time. You can return online purchases through the below three channels:  ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centerpoint) store across the UAE.           04:51 AM, 08th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           04:52 AM, 08th Jul                     hi                    Any time available customer support team           04:53 AM, 08th Jul                     hi                    My shirt size is too long           04:54 AM, 08th Jul                     hi                    I am order as a guest no show order details           04:54 AM, 08th Jul                   Abdulqader                   This item Sustainable Printed Relaxed Fit T-shirt with Crew Neck and Short Sleeves kindly confirm           04:55 AM, 08th Jul                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:58 AM, 08th Jul                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:00 AM, 08th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4600616