Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 19:21:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4677448704 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433899833            11:09 PM, 06th Jul                   Abdulqader                   Hi, thank you
  for contacting us. I'm Abdulqader. I will be happy to help you.           11:11 PM, 06th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:11 PM, 06th Jul                     hello                    Ok           11:11 PM, 06th Jul                   Abdulqader                   Is this contact number is right  +97433899833?           11:12 PM, 06th Jul                     hello                    Yes           11:12 PM, 06th Jul                     hello                    Hello           11:14 PM, 06th Jul                     hello                    My order was out for delivery today           11:14 PM, 06th Jul                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97433899833           11:14 PM, 06th Jul             
         hello                    I don't know why it was rescheduled           11:14 PM, 06th Jul                     hello                    Please because I am traveling in 2 days           11:15 PM, 06th Jul                     hello                    So I need my order to be delivered tomorrow           11:15 PM, 06th Jul                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           11:16 PM, 06th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           11:19 PM, 06th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:21 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservi
 ce.freshdesk.com/helpdesk/tickets/4594789