Subject: Ticket Assigned - Conversation with hello hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 19:03:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hi hello hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello hi Bot:  Hi Hello Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433424061            10:47 PM, 06th Jul                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help 
 you.           10:48 PM, 06th Jul                     hello hi                    I just want cancell my order as its not delivered ontime. im travelling ao tmrw im not possible to receive the item           10:48 PM, 06th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:49 PM, 06th Jul                     hello hi                    Hi, we missed you! We were unable to deliver your order 4677555965 on 2022-07-06 21:35:38, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://tracking.fareye.co/tracking?O1ggWsyik1yCEFzugEtiox4fLcrnHnZrB3zKBEYG2Bs=#/ Stay Happy!           10:50 PM, 06th Jul                   Abdulqader                   Is this contact number is right  +97433424061?           10:51 PM, 06th Jul                     hello hi                    Yes           10:52 PM, 06th Jul                   Abdulqader        
            please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97433424061           10:54 PM, 06th Jul                   Abdulqader                   we will be on touch with you and contact you on your email           10:55 PM, 06th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           10:55 PM, 06th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:59 PM, 06th Jul                     hello hi                    No problem, but i don't need also that item, i had purchased already around 1000 riyas with max in a week           10:59 PM, 06th Jul                     hello hi                    Could you pls cancell this item, no need to be deliver           11:00 PM, 06th Jul                   Abdulqader         
           Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           11:00 PM, 06th Jul                     hello hi                    Ok           11:01 PM, 06th Jul                     hello hi                    Thank you           11:01 PM, 06th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           11:01 PM, 06th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:03 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4594706