Subject: Ticket Assigned - Conversation with prishoj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 18:40:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prishoj prishoj                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  prishoj Bot:  Hi Prishoj ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564843990            10:32 PM, 06th Jul                     prishoj                    I can't able to sign in to my account           10:32 
 PM, 06th Jul                   Abdulqader                   Hi Prishoj, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:33 PM, 06th Jul                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window.  2. Enter your registered email address (in small letters).  3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.  4. Click on the password reset link and change your password.  5. You can login now with your new password           10:33 PM, 06th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           10:35 PM, 06th Jul                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           10:38 PM, 06t
 h Jul                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:40 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4594595