Subject: Ticket Assigned - Conversation with i want to cancel my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 00:34:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i want to cancel my order i want to cancel my order                    Bot:  Hi again! Bot:  Please enter your name Customer:  i want to cancel my order Bot:  Hi I Want To Cancel My Order ,what do you need help with? Customer:  /startOver Bot:  Hi I Want To Cancel My Order ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4677515929 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:30 AM, 06th Jul        
            Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:30 AM, 06th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:30 AM, 06th Jul                   Abdulqader                   . Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.    Once the order will return back to warehouse we will process the refund for the same as soon as possible.           04:31 AM, 06th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           04:31 AM, 06th Jul                   Abdulqader                   It was a ple
 asure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:34 AM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589591