Subject: Ticket Assigned - Conversation with geethu philip
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 19:35:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with geethu philip geethu philip                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  geethu philip Bot:  Hi Geethu Philip ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.  
  Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971562661200            11:19 PM, 05th Jul                     geethu philip                    Thank you           11:19 PM, 05th Jul                   Abdulqader                   Hi Geethu , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:20 PM, 05th Jul                     geethu philip                    Hello.           11:
 20 PM, 05th Jul                     geethu philip                    I had some questions regarding my refund please           11:20 PM, 05th Jul                     geethu philip                    There were items returned and I havent received message regarding refund still           11:21 PM, 05th Jul                     geethu philip                    Can you help me to check if I provide the order number           11:21 PM, 05th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:23 PM, 05th Jul                     geethu philip                    Sure           11:24 PM, 05th Jul                     geethu philip                    These orders were raised a while back           11:24 PM, 05th Jul                   Abdulqader                   You are contacting us regarding 9522559062           11:24 PM, 05th Jul                     geethu philip                    No
            11:25 PM, 05th Jul                     geethu philip                             11:26 PM, 05th Jul                   Abdulqader                   kindly not this order Nov 13, 2021           11:29 PM, 05th Jul                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           11:33 PM, 05th Jul                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:35 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589106