Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 19:18:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  /startOver Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565720689            11:02 PM, 05th Jul                     hi                    Ok           11:03 PM, 05th Jul                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:03 PM, 05th Jul                     hi                    My order number is 9577407425.... Can you plz cancel my order b'coz i ordered wrong size           11:05 PM, 05th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:07 PM, 05th Jul                     hi                    Ok           11:07 PM, 05th Jul                   Abdulqader                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           11:09 PM, 05th Jul                   Abdulqader                   We would also request you to provide us some snapshots of the wrong item you received.           11:09 PM, 05th Jul                     hi                    No yet i don't receive any order actually i ordered today in the morning but i placed order wrong size that's way i want to cancel this           11:11 PM, 05th Jul                     hi                    Did u understand what I'm saying           11:14 PM, 05th Jul                   Abdulqader                   We are truly sorry we can not make any change with order when the order is placed successfully you can collect the order and return at the same time.           11:14 PM, 05th Jul                     hi                    In store itself i will do return           11:15 PM, 05th Jul                   Abdulqader                   Yes you can do that           11:17 PM, 05th Jul                     hi                    Ok           11:17 PM, 05th Jul                     hi                    Thanks           11:17 PM, 05th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           11:17 PM, 05th Jul                     hi                    No           11:17 PM, 05th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:17 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4589036