Subject: Ticket Assigned - Conversation with amna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 17:12:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amna amna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amna Bot:  Hi Amna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4677515929 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97433963227            08:59 PM, 05th Jul                   Abdulqader                   Hi
  Amna, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:00 PM, 05th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:00 PM, 05th Jul                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           09:01 PM, 05th Jul                     amna                    I want to cancel the order           09:02 PM, 05th Jul                     amna                    Number of orders           09:02 PM, 05th Jul                     amna                    4677515929           09:04 PM, 05th Jul                   Abdulqader                   kindly wait 1-2 hours to be able to cancel the order           09:04 PM, 05th Jul                     amna                    4677515961           09:04
  PM, 05th Jul                     amna                    4677517881           09:04 PM, 05th Jul                     amna                    All these orders           09:04 PM, 05th Jul                   Abdulqader                   all the orders   on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours           09:05 PM, 05th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           09:05 PM, 05th Jul                     amna                    When you will return the money?           09:06 PM, 05th Jul                   Abdulqader                   the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           09:07 PM, 05th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           09:09 PM, 05th Jul                   Abdulqader                   It was a pleasure to assist you. 
 Thank you for shopping with us.  Have a wonderful day.           09:11 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4588377