Subject: Ticket Assigned - Conversation with ma corazon pio
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 16:38:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ma corazon pio ma corazon pio                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ma corazon pio Bot:  Hi Ma Corazon Pio ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971543882067            08:29 PM, 05th Jul                   Abdulqader                   Hi Ma Corazon, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:31 PM, 05th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:31 PM, 05th Jul                   Abdulqader                   You are contacting us regarding 9577379125           08:31 PM, 05th Jul                   Abdulqader                   Kindly note Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.   Wrong products delivered cannot be exchanged, however, a return and refund can be done.   You can return online purchases through the below three channels:           08:33 PM, 05th Jul                   Abdulqader                   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Lifestyle ) store across the UAE.           08:33 PM, 05th Jul                     ma corazon pio                    im waiting ...           08:34 PM, 05th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           08:34 PM, 05th Jul                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:36 PM, 05th Jul                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:38 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4588203