Subject: Ticket Assigned - Conversation with muzamil begum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 17:47:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muzamil begum muzamil begum                    Bot:  Hi again! Bot:  Please enter your name Customer:  muzamil begum Bot:  Hi Muzamil Begum ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:32 PM, 04th Jul                   Abdulqader                   Hi, Muzamil  thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:33 PM, 04th Jul                     muzamil begum                    I am supposed to get 80 aed refund instead i got 55           09:33 PM, 04th Jul                     muzamil begum                    R u there           09:35 PM, 04th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:35 PM, 04th Jul                   Abdulqader                   You are contacting us regarding 9574997641           09:36 PM, 04th Jul                     muzamil begum                    With reference to the order number (9573366965) we would like to inform you that we have processed the refund of amount (AED 24.25) on (6/15/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           09:37 PM, 04th Jul                     muzamil begum                    It's regarding this           09:38 PM, 04th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:40 PM, 04th Jul                   Abdulqader                   ​ We would like to inform you that we have processed the refund of amount (AED 24.25) on (6/15/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           09:43 PM, 04th Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           09:44 PM, 04th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:47 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4583124