Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 23:30:07 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.    Ticket comment <div dir="auto">I made sure to choose items of same value but still did not get the buy one get one free</div>
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<div>On Sun, Jul 3, 2022, 8:06 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Uzoamaka,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Kindlynote To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item. <br> <br>If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4576997