Subject: Ticket Assigned - Conversation with osman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 16:35:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with osman osman                    Bot:  Hi again! Bot:  Please enter your name Customer:  osman Bot:  Hi Osman ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9576824375 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:24 PM, 03rd Jul                   Abdulqader                   Hi Osman, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:24 PM, 03rd Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:24 PM, 03rd Jul                   Abdulqader                   Is this contact number is right+971556510895 ?           08:26 PM, 03rd Jul                     osman                    Yes           08:26 PM, 03rd Jul                     osman                    It is correct           08:26 PM, 03rd Jul                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971556510895           08:27 PM, 03rd Jul                     osman                    Ok           08:27 PM, 03rd Jul                     osman                    Will you deliver tomorrow?           08:27 PM, 03rd Jul                     osman                    Qader bro, we are afghan refugees in the canp  actually I do not have #UAE phone number  and that number is my friend's  but I will tell him to response and contact me           08:29 PM, 03rd Jul                     osman                    My number is +93789142371           08:29 PM, 03rd Jul                     osman                    If they can contact me in wtsp           08:29 PM, 03rd Jul                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:31 PM, 03rd Jul                   Abdulqader                   we will be on touch with you and contact you on your email           08:32 PM, 03rd Jul                     osman                    Oh thank           08:32 PM, 03rd Jul                     osman                    Sure on           08:32 PM, 03rd Jul                     osman                    Ok           08:32 PM, 03rd Jul                     osman                    Thanks           08:32 PM, 03rd Jul                   Abdulqader                   Do you have any other inquiries that we can help with?           08:32 PM, 03rd Jul                     osman                    No thanks           08:32 PM, 03rd Jul                     osman                    Bye           08:32 PM, 03rd Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:34 PM, 03rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4577418