Subject: Ticket Assigned - Conversation with usha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 16:50:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with usha usha                    Bot:  Hi again! Bot:  Please enter your name Customer:  usha Bot:  Hi Usha ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an
  additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:38 PM, 28th Jun                   Abdulqader                   Hi, Usha thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:38 PM, 28th Jun                     usha                    When will I get the refund..?           08:39 PM, 28th Jun                   Abdulqader                   You are contacting us regarding 9571114679           08:39 PM, 28th Jun                     usha                    Yes           08:39 PM, 28th Jun                   Abdulq
 ader                   We request you to please allow us some time to check your details and back to you, stay with us           08:40 PM, 28th Jun                     usha                    Ya sure           08:40 PM, 28th Jun                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 129.00) on (5/25/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days. if the amount has been not appear in your account we request you to raise objection to your bank and they will check & assist you about the refund.           08:41 PM, 28th Jun                     usha                    It's almost more than one month           08:42 PM, 28th Jun                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  We would like to inform you that we have processed the refund amount ( 129.00 )order number (9571114679  )with a reference nu
 mber ( 214505296740 ), please contact with Please contact your bank and provide them with the mentioned reference number.           08:43 PM, 28th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           08:46 PM, 28th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:49 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4555260