Subject: Ticket Assigned - Conversation with hamada
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 20:28:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamada hamada                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamada Bot:  Hi Hamada ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522831800            12:13 AM, 28th Jun                   Abdulqader                   Hi Hamada, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:14 AM, 28th Jun                     hamada                    Thank you           12:15 AM, 28th Jun                   Abdulqader                   Could you please share your order number so that I can assist you further?           12:15 AM, 28th Jun                     hamada                    Please sir I was making an order but by mistake I repeat the process many times           12:16 AM, 28th Jun                   Abdulqader                   Could you please share your order number           12:16 AM, 28th Jun                     hamada                    So I want cancel all except one           12:16 AM, 28th Jun                     hamada                    It is not one it many           12:17 AM, 28th Jun                     hamada                    You can check my account           12:17 AM, 28th Jun                     hamada                             12:18 AM, 28th Jun                   Abdulqader                   We sincerely apologize for any inconvenience caused however, we have checked with the following email address:  [email-masked] and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.           12:18 AM, 28th Jun                     hamada                             12:19 AM, 28th Jun                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:19 AM, 28th Jun                   Abdulqader                   Please provide us the full order number 95758803           12:20 AM, 28th Jun                     hamada                    0522831800           12:21 AM, 28th Jun                     hamada                             12:21 AM, 28th Jun                     hamada                    That is number of one of them           12:21 AM, 28th Jun                   Abdulqader                   As we can see your  all order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           12:23 AM, 28th Jun                     hamada                             12:23 AM, 28th Jun                     hamada                    So I will confirm one order           12:25 AM, 28th Jun                   Abdulqader                   kindly note all this order on validation to verify the payment please wait for 1-2 hours to be be confirmed/cancelled 9575882173 9575882133 9575880973 9575880353 9575880322 9575879398 9575879361 9575878464           12:25 AM, 28th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           12:27 AM, 28th Jun                     hamada                    No thanks           12:27 AM, 28th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:27 AM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551303