Subject: Note Added - [#4476673] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 06:54:55 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476673    Subject:  Returns   Requester: عهود الرحبي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Shipment has no update that it was received by Aramex. Booking got cancelled with reason: no answer. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MzUxNjc1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o9Wf-D5RB-VTRzOdBOuXBC02-BW4ELy-WVGGv9hSJXU" data-id="2043353516755" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 25, 2022 7:50 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]<br>
<b>Subject:</b> Fwd: [#4476673] - Returns</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Any update </span></div>
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With reference to the order number: 1670572517<br>
Tracking ID: 42725182640<br>
RMA: 1002638978<br>
Item ID: 164181609 - - Textured Lace-Up Sports Shoes with Pull Tabs<br>
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The customer confirmed that he handed the return mentioned above to the courier team However as per the Hybris still not been collected yet Kindly check and let us know If so arrange to deliver it to the warehouse ASAP<br>
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Please look into this and advise. Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mazin Bassi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 16 Jun at 10:47 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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With reference to the order number: 1670572517<br>
Tracking ID: 42725182640</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​RMA: 1002638978</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Item ID: 164181609 - - Textured Lace-Up Sports Shoes with Pull Tabs</span></div>
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​The customer confirmed that he handed the return mentioned above to the courier team However as per the Hybris still not been collected yet Kindly check and let us know If so arrange to deliver it to the warehouse ASAP</span></div>
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Please look into this and advise. Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Sohaib</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4476673:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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