Subject: Ticket Assigned - Conversation with annum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 18:54:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with annum annum                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  annum Bot:  Hi Annum ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9574576318 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your q
 uery? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525309716            10:48 PM, 26th Jun                   Abdulqader                   Hi Annum, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:49 PM, 26th Jun                     annum                    Hi..i want to ask about return of babyshop item           10:50 PM, 26th Jun                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:51 PM, 26th Jun                     annum                    Sure           10:51 PM, 26th Jun                   Abdulqader                   We apologize for the inconvenience caused.  We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to retur
 n comes under the category of non-returnable products which explains why you cannot see a return option.  As per the policy, (- Juniors Glide Baby Swing) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.           10:51 PM, 26th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           10:53 PM, 26th Jun                     annum                    Ok thanks for helping me           10:53 PM, 26th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:54 PM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4546734