Subject: New Reply Received - Order no 9574946067(Wrong delivery)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jun 2022 05:05:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order no 9574946067(Wrong delivery)  Ticket comment <div dir="auto">Hi</div>
<div dir="auto">Can u deliver the same model shoe ( cream color) today?</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Jun 2022 at 9:11 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hi Sumi,</span> <br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Kindly note Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from the collection/delivery date providing that the item is available in the store.<br> <br>Products that have a manufacturing issue cannot be exchanged, however, a return and refund can be done. Please let us know if you would like to return the item through the store to be able to cancel the online return request.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4527290