Subject: Note Added - [#4489585] Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 04:12:22 +0000

Hi ,    Miytha AlHarrasi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489585    Subject:  Re: Your products are on the way   Requester: Rizwan Ahmad    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">This shipment has been refused by the customer.</span></div>
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<div>From:<span lang="EN-US"> Rashid Al Balushi &lt;[email-masked]&gt;
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<b>Sent:</b> 20 June 2022 16:26<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Miytha AlHarrasi &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#4489585] - Re: Your products are on the way</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Miytha, </span></div>
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<div class="MsoNormal"><span lang="EN-US">Kindly update. </span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards </span></div>
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<b><span style='font-size:8.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#646464'>Rashid Al Balushi </span></b><span style='font-size:8.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#646464'>Sr. Sales Manager Act</span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 20, 2022 12:11 PM<br>
<b>To:</b> Rashid Al Balushi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4489585] - Re: Your products are on the way</span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:red;background:yellow'>External e-mail, please be cautious when opening attachments or clicking links.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Gentle reminder.<br>
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Problem Statement: Late delivery<br>
Order ID:1673712121<br>
Tracking ID:is:LMK0010021872<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 11/06/2022 but still not delivered to customer.Please deliver the order on priority.<br>
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Customer requesting for delivering the order again. <br>
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Regards,</span></div>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 13 Jun at 8:33 AM
<span class="separator">, Rizwan Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>as you cancelled 1 item and that cost is 1.2 OMR but you showed here to return only 0.720 OMR</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>why and why you put that in my credit i will pay only 7.25 OMR please confirm this to your Delivery Agent . </span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>My Order No#1673712121</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, Jun 13, 2022 at 4:35 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal" align="right" style="text-align:right;line-height:13.5pt"><span style="font-size:9.0pt;color:#1E1E1E">Order number 1673712121 has been shipped.
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="165" height="165" style="width:1.7222in;height:1.7222in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender. Centre Point logo"></span></a></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#202020">Download our apps now</span></div>
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<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer"><span style="font-size:9.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="19" height="19" style="width:.2013in;height:.2013in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender. android icon"></span></a><span style="font-size:9.0pt;color:#202020"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#202020"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer"><span style="color:#202020;text-decoration:none">Android</span></a>
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<div class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.5pt"><a href="https://www.babyshopstores.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer"><span style="color:white;text-decoration:none">Babyshop</span></a>
<a href="https://www.lifestyleshops.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer">
<span style="color:white;text-decoration:none">Lifestyle</span></a> <a href="https://www.splashfashions.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer">
<span style="color:white;text-decoration:none">Splash</span></a> <a href="https://www.shoemartstores.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer">
<span style="color:white;text-decoration:none">Shoe Mart</span></a> <a href="https://www.centrepointstores.com/om/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer">
<span style="color:white;text-decoration:none">Offers</span></a> <a href="https://www.centrepointstores.com/om/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_OM_en" target="_blank" rel="noreferrer">
<span style="color:white;text-decoration:none">Clearance</span></a> </span></div>
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<div class="MsoNormal" style="line-height:21.0pt"><span style='font-size:19.5pt;font-family:"Arial",sans-serif;color:#333333'>Your products have been shipped.
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Hi Rizwan Ahmad, your order number is
</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#00B9E5'><a href="https://www.centrepointstores.com/om/en/my-account/order/1673712121?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="color:#00B9E5;text-decoration:none">1673712121</span></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>.
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>The tracking number is
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<div class="MsoNormal" style="line-height:16.5pt"><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#242428'>Order shipping to
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<b>Rizwan Ahmad</b><br>
al khud 6 frot of Black paper shop, near noora hyper market<br>
po box 132<br>
Muscat, Oman <br>
Mobile: +968 96176278 </span></div>
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<b>Cash on Delivery</b></span></div>
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<strong><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#848484'>Order Details</span></strong><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#848484'> Consignment Number:
 88880001017220220613 </span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/162885025?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>LIFESTYLE
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Maybelline New York Sensational Liquid Matte Lipstick 01
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Liq Matte 02</span><span style="font-size:10.0pt">
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3D4648'>2 </span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/164075882?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>SPLASH
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Set of 6 - Gloo Assorted Hair Clamp
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Multicolour</span><span style="font-size:10.0pt">
<br>
</span><span style="font-size:10.5pt;color:#3D4648">Size: Free Size </span><span style="font-size:10.0pt"></span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/163130124?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>LIFESTYLE
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Textured Triangular Hair Clamp
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Yellow</span><span style="font-size:10.0pt">
</span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/164222000?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>SPLASH
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Sustainable Solid Denim Joggers with Drawstring Closure and Pockets
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Blue</span><span style="font-size:10.0pt">
<br>
</span><span style="font-size:10.5pt;color:#3D4648">Size: 32 </span><span style="font-size:10.0pt"></span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/163940843?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>SPLASH
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Solid Slim Fit Jeans with Zip Closure and Pockets
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Blue</span><span style="font-size:10.0pt">
<br>
</span><span style="font-size:10.5pt;color:#3D4648">Size: 34 </span><span style="font-size:10.0pt"></span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/163568413?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<div class="MsoNormal">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>LIFESTYLE
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Polka Dot Print Hair Clamp
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: Pink</span><span style="font-size:10.0pt">
</span>
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<div class="MsoNormal"><a href="https://www.centrepointstores.com/om/en/p/163616793?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_OM_en" target="_blank" rel="noreferrer"><span style="border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MTM3MzAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gmnDi7lAkTWQYtLd3RCbuBn6-ySHDQgZEz9v5BrzKUw" data-id="2043351373038" alt="Image removed by sender."></span></a></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:#3D4648'>LIFESTYLE
</span></strong><span style="font-size:10.0pt"><br>
<strong><span style='font-family:"Calibri",sans-serif'>Deborah 10-Days Long Nail Enamel
</span></strong><br>
</span><span style="font-size:10.5pt;color:#3D4648">Color: 903 Light Red Blossom</span><span style="font-size:10.0pt">
</span>
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<div class="MsoNormal"><b><span style="font-size:11.5pt;color:#242428">Need help? Get in touch</span></b></div>
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