Subject: Ticket Assigned - Conversation with aby m
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 01:38:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aby m aby m                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello  it’s aby,well i haven’t placed any order yet and i haven’t  paid yet but i don’t know why did recieve message from centrepoint  saying that my payment is being processed,how is that possible ? Bot:  Please enter your name Customer:  aby m Bot:  Hi Aby M ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  7374843295 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339002296            05:20 AM, 20th Jun                   Abdulqader                   Hi Aby , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:21 AM, 20th Jun                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:21 AM, 20th Jun                   Abdulqader                   Please note that the order has been confirmed by number (7374843295) and the order will arrive Same day . If you do not receive your order within the specified time, please contact us again.           05:23 AM, 20th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:23 AM, 20th Jun                     aby m                    Oh I see thank you very much for your fast response ,but I have a question the standard delivery timing is between when to when if I may ask           05:25 AM, 20th Jun                   Abdulqader                   Knowing that processing and delivering your order  Same day .  ​ Please note that you will be contacted on your contact number (97339002296) before delivering your order, we kindly ask you to please arrange with the courier partner to deliver your order at your specified time.           05:27 AM, 20th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 AM, 20th Jun                     aby m                    how can I arrange with the courier to deliver at my specified time ?           05:29 AM, 20th Jun                   Abdulqader                   Kindly note Our delivery team always contacts the customer before attempting any delivery           05:31 AM, 20th Jun                   Abdulqader                   You can ask the courier team  to arrange the order at your specified time.           05:33 AM, 20th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:33 AM, 20th Jun                     aby m                    Ok,but usually delivery timing  is from when to when ?           05:34 AM, 20th Jun                   Abdulqader                   Kindly note there is no specific time please note we'll do our best to deliver your order asap           05:36 AM, 20th Jun                     aby m                    Ok last how to arrange that  ,like after they give me a call ?           05:36 AM, 20th Jun                   Abdulqader                   After calling you by ou courier team           05:37 AM, 20th Jun                     aby m                    Ok then thank you very much for your assistance           05:37 AM, 20th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:37 AM, 20th Jun                     aby m                    No thank you very much           05:37 AM, 20th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:37 AM, 20th Jun                     aby m                    thank you           05:38 AM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4519710