Subject: New Reply Received - Conversation with ali alhaddar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 12:20:51 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with ali alhaddar  Ticket comment <div dir="auto">It's been 5 days since the delivery partner picked up the wrong item, i didn't receive the correct item yet, nor even a refund in "my credit". This is literally the worst experience I've ever had with any shopping app.</div>
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<div>On Fri, 17 Jun 2022, 2:06 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Alia,<br><br>Thank you for giving us the opportunity to help you.<br><br>Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.<br><br>We are truly sorry we can not able to send the correct item Please consider this a rare exception We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.</div>
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<br>We hope we have not caused you any inconvenience, your comfort and happiness are really important to us.<br><br>Make sure that any problem you face when shopping with us will be resolved in a way that makes you satisfied.<br><br>Feel free to contact us for further assistance!<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4487442