Subject: Ticket Assigned - Conversation with syed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 20:43:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed syed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  syed Bot:  Hi Syed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573940956 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505630695            12:29 AM, 17th Jun                   Abdulqader                   Hi Syed, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:31 AM, 17th Jun                     syed                    Hello           12:31 AM, 17th Jun                     syed                    I made a purchase on Centrepoint           12:31 AM, 17th Jun                     syed                    I am not able to link Shukran to the purchase           12:32 AM, 17th Jun                   Abdulqader                   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage   After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           12:34 AM, 17th Jun                     syed                    I tried but it says my number is used with some other account           12:34 AM, 17th Jun                   Abdulqader                   If you get your verification code wrong too many times while attempting to link your Shukran and Centrepointstores.com accounts, your account will be locked for security reasons.  Please call us on 18-00-871 and we'll help you unlock it.           12:36 AM, 17th Jun                     syed                    It’s not locked           12:37 AM, 17th Jun                   Abdulqader                   Please  Call the Shukran team on +965 22289558 or email them at [email-masked] to get it sorted out!           12:38 AM, 17th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           12:40 AM, 17th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:42 AM, 17th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4508086