Subject: Ticket Assigned - Conversation with kristine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 19:09:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kristine kristine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kristine Bot:  Hi Kristine ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9574043170 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569054896            11:07 PM, 13th Jun                     kr
 istine                    Is it possible to have my order home delovered? I clicked the click and collect option           11:07 PM, 13th Jun                   Abdulqader                   Hi Kristine, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:08 PM, 13th Jun                   Abdulqader                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           11:08 PM, 13th Jun                     kristine                    Hi. Is it possible to have my order home delivered?           11:08 PM, 13th Jun                     kristine                    Okey. Thank you           11:08 PM, 13th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           11:08 PM, 13th Jun                     kristine                    Noth
 ing else. Thank you           11:09 PM, 13th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:09 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4494071