Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 01:21:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:12 AM, 08th Jun                     hi                    I need to cancel my order           05:13 AM, 08th Jun                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:13 AM, 08th Jun                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:14 AM, 08th Jun                   Abdulqader                   You are contacting us regarding 9573335932           05:14 AM, 08th Jun                     hi                    No another           05:15 AM, 08th Jun                     hi                    9573335891           05:16 AM, 08th Jun                   Abdulqader                   As we can see your order 9573335891 is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           05:16 AM, 08th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:18 AM, 08th Jun                     hi                    Yes its any person can take dilvery           05:19 AM, 08th Jun                     hi                    With valid Emirates id           05:19 AM, 08th Jun                   Abdulqader                   Yes, that’s not a problem. However, they will need to bring:  - The confirmation email, the text message or the order confirmation in their Apple Wallet.   - Emirates ID or passport.           05:20 AM, 08th Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:20 AM, 08th Jun                     hi                    Ok           05:20 AM, 08th Jun                     hi                    No           05:21 AM, 08th Jun                     hi                    Thnak you           05:21 AM, 08th Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:21 AM, 08th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4467400