Subject: New Reply Received - Online order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 14:04:54 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Online order  Ticket comment <div style="direction: rtl"><br></div>
<div style="direction: ltr">Dears,</div>
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<div style="direction: ltr">A man just came &amp; collected the pacifier BD 6.780</div>
<div style="direction: ltr">When should I receive the refund?</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 6 Jun 2022, at 8:12 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Zahra,</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Regarding the wrong item (Philips Avent Ultra Soft Pacifier - Set of 2) of your order 7373086666 We would like to inform you that a new return request has been created on 6/6/22 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Feel free to get in touch with us for further assistance. Thanks again for your cooperation!<br> <br>Your friends,<br>The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4459063