Subject: New Reply Received - Order#9571868073
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 10:34:57 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order#9571868073  Ticket comment <div>Reminder to collect the item process the refund at the earliest <br>
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<div dir="ltr">Regards,
<div>Agilash</div>
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<div>On 3 Jun 2022, at 10:09 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Agilash,<br>
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Thanks for your response.<br>
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​We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us. </div>
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​We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">Regarding the wrong item (Kappa Boys' Solid Floaters with Hook and Loop Closure) of your order 9571868073 We would like to inform you that a new return request has been created on 6/3/22  on your behalf, Please rest assured that our courier partner
 is going to contact you within 2-5 workdays to arrange the collection.However, we have already sent the link to your E-mail address kindly fill in the details to make it easy for our courier partner to reach your location as well. </div>
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<div dir="ltr">​You can enter the e-mail on the product page in the “Notify me” box in order to be notified when the product is available in stock.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4445436