Subject: Ticket Assigned - Conversation with shakeela
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 01:38:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shakeela shakeela                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shakeela Bot:  Hi Shakeela ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addit
 ional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339233224            05:25 AM, 02nd Jun                   Abdulqader                   Hi Shakeela, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:25 AM, 02nd Jun                     shakeela                    Hi           05:25 AM, 02nd Jun                     shakeela                    I want to place an order online but how can i use the amount balance in my credi
 ts           05:26 AM, 02nd Jun                   Abdulqader                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           05:27 AM, 02nd Jun                     shakeela                    I didnt see this option there ?           05:28 AM, 02nd Jun                   Abdulqader                   please provide us  Screenshot Of The Issue           05:29 AM, 02nd Jun                     shakeela                    Ok wait           05:29 AM, 02nd Jun                     shakeela                             05:30 AM, 02nd Jun                     shakeela                    Where is my credit layment option  ?           05:31 AM, 02nd Jun                   Abdulqader                   Kindly click on Proceed to checkout           05:32 AM, 02nd Jun                    
  shakeela                    It wasnt there as well           05:32 AM, 02nd Jun                   Abdulqader                   Please click on Proceed to checkout           05:33 AM, 02nd Jun                     shakeela                    Wait           05:35 AM, 02nd Jun                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:37 AM, 02nd Jun                     shakeela                    Ok its done           05:37 AM, 02nd Jun                   Abdulqader                   Do you have any other inquiries that we can help with?           05:37 AM, 02nd Jun                     shakeela                    Nohanks for your help           05:37 AM, 02nd Jun                     shakeela                    Thanku           05:38 AM, 02nd Jun                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:38 AM, 02nd Jun               
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