Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 19:06:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 busi
 ness days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver            10:53 PM, 31st May                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:53 PM, 31st May                     hi                    I want to know how to utilise one online credit voucher           10:54 PM, 31st May                     hi                    Which number i have to mention from the vouncher when i am making one more online purchase           10:54 PM, 31st May         
             hi                             10:54 PM, 31st May                   Abdulqader                   Could you please share your order number so that I can assist you further?           10:55 PM, 31st May                     hi                    Ok           10:56 PM, 31st May                     hi                    7372025962           10:57 PM, 31st May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:59 PM, 31st May                     hi                    Sure           10:59 PM, 31st May                     hi                    I item i returned from this order and cashier gave me one online credit voucher           11:00 PM, 31st May                     hi                    The one i sent u           11:00 PM, 31st May                     hi                    Now how to utilise it in online shopping           11:00 PM, 31st May                   Abdulqader 
                   We would like to inform you that we have processed the refund of amount (BHD6) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is73720259624773267743.           11:03 PM, 31st May                     hi                    Ok           11:03 PM, 31st May                   Abdulqader                   Do you have any other inquiries that we can help with?           11:04 PM, 31st May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:06 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430810