Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 18:18:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9571890472 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564947406            09:51 PM, 31st May                     hello            
         ?           09:55 PM, 31st May                     hello                    Return pickup           09:55 PM, 31st May                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:56 PM, 31st May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:56 PM, 31st May                     hello                    Ok           09:56 PM, 31st May                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           09:57 PM, 31st May                     hello   
                  The courier came today for return pickup . Usually I get message confirming pickup           09:57 PM, 31st May                     hello                    I did not get one today I just wanted to make sure that nothing went wrong           09:58 PM, 31st May                     hello                    Hello           09:59 PM, 31st May                     hello                    Are you here           10:02 PM, 31st May                     hello                    ???!!!!           10:02 PM, 31st May                     hello                    /startOver           10:03 PM, 31st May                     hello                    Hello           10:03 PM, 31st May                   Abdulqader                   Yes please do not worry, if the items are picked up, please allow some time and once the refund gets processed you will receive an email notification.           10:08 PM, 31st May                   Abdulqader                   apologies for the delay in gett
 ing back to you, my system was having some technical issue.           10:08 PM, 31st May                   Abdulqader                   Do you have any other inquiries that we can help with?           10:15 PM, 31st May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:17 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430571