Subject: Ticket Assigned - Conversation with rolina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 17:53:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rolina rolina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rolina Bot:  Hi Rolina ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8169229048 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  8171033194            05:50 PM, 31st May                     rolina       
              Okay           05:51 PM, 31st May                   Aya                   Hello Rolina, I am Aya, thank you for contacting us. how may I help you today.           05:52 PM, 31st May                     rolina                    I had requested a return a couple of days back           05:52 PM, 31st May                     rolina                    And there's been no pickup yet           05:52 PM, 31st May                   Aya                   Could you please confirm if this is the intended order 8169229048           05:53 PM, 31st May                     rolina                    No           05:53 PM, 31st May                     rolina                    8171033194           05:53 PM, 31st May                     rolina                    Could you tell me when would the order be picked up           05:57 PM, 31st May                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           09:28 PM, 31st May                 
   Abdulqader                   Is this contact number is right  +96569023452?           09:29 PM, 31st May                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           09:34 PM, 31st May                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:52 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430380