Subject: Ticket Assigned - Conversation with mukthar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 20:38:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mukthar mukthar                    Customer:  Yes Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Mukthar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9571991506 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:22 AM, 29th May                   Abdulqader                   Hi Mukthar, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:23 AM, 29th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:23 AM, 29th May                     mukthar                    Okey, plss           12:23 AM, 29th May                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           12:23 AM, 29th May                   Abdulqader                   Do you have any other inquiries that we can help with?           12:24 AM, 29th May                     mukthar                    Hi dear, i have issues that 4 order Number showing for one items in my order history           12:25 AM, 29th May                     mukthar                    Actually i want only one order           12:25 AM, 29th May                     mukthar                    Rest i want to cancel , its was ur system issues           12:26 AM, 29th May                   Abdulqader                   Kindly wait 1-2 hours it will be confirmed/canceled within 1-2 hours           12:26 AM, 29th May                     mukthar                    So , the 4 order will confirmed and I don’t want confirm 3 orders           12:27 AM, 29th May                     mukthar                    I want confirm only one order           12:27 AM, 29th May                     mukthar                    How many order number showing in my detail           12:28 AM, 29th May                     mukthar                    Hello           12:29 AM, 29th May                   Abdulqader                   Kindly note all your order is on validation to verify the payment if all order is confirmed kindly contact us to be able to cancel the order           12:29 AM, 29th May                     mukthar                             12:29 AM, 29th May                   Abdulqader                   Do you have any other inquiries that we can help with?           12:30 AM, 29th May                     mukthar                    Its not cancelled now before validation and i want only 1 item only           12:31 AM, 29th May                     mukthar                    Pls support to cancel my 3 order and keep 1 order only           12:31 AM, 29th May                     mukthar                    I will not debited any cash from my account           12:32 AM, 29th May                   Abdulqader                   Kindly note we can not able to cancel your order at this moment please wait for 1-2 hours to be able to cancel the order           12:33 AM, 29th May                   Abdulqader                   Do you have any other inquiries that we can help with?           12:35 AM, 29th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:37 AM, 29th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4415130