Subject: Ticket Assigned - Conversation with mariya here
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 19:15:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariya here mariya here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mariya here Bot:  Hi Mariya Here ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card
  issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561194834            11:06 PM, 28th May                   Abdulqader                   Hi Mariya , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:06 PM, 28th May                     mariya here                    Hii i just want to know about my refund           11:06 PM, 28th May                     mariya here                    I had retur
 ned one maroon top           11:07 PM, 28th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:08 PM, 28th May                     mariya here                    Yes sure           11:09 PM, 28th May                   Abdulqader                   Could you please share your order number so that I can assist you further?           11:10 PM, 28th May                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           11:12 PM, 28th May                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:14 PM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4414931