Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 18:17:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565920470            10:04 PM, 28th May                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:04 PM, 28th May                   Abdulqader                   You are contacting us regarding 9571639901           10:04 PM, 28th May                     hi                    I ordered some items centerpoint now.but not come to comfirmation msg           10:06 PM, 28th May                     hi                    /startOver           10:07 PM, 28th May                     hi                    Hloo           10:08 PM, 28th May                   Abdulqader                   Is this contact number is right  +971565920470?           10:08 PM, 28th May                     hi                    Ues           10:08 PM, 28th May                     hi                    Yes           10:08 PM, 28th May                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            10:09 PM, 28th May                     hi                    The order confirm or not           10:09 PM, 28th May                   Abdulqader                   You are contacting us regarding 9571639901           10:11 PM, 28th May                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           10:14 PM, 28th May                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:16 PM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4414690