Subject: Ticket Assigned - Conversation with samantha dawson
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 21:26:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samantha dawson samantha dawson                    Bot:  Hi again! Bot:  Please enter your name Customer:  samantha dawson Bot:  Hi Samantha Dawson ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:12 AM, 28th May                   Abdulqader                   Hi Samantha , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:13 AM, 28th May                     samantha dawson                    Hi sorry for the delay last time           01:14 AM, 28th May                     samantha dawson                    This is my order number           01:14 AM, 28th May                     samantha dawson                    9571581171           01:14 AM, 28th May                   Abdulqader                   Kindly provide us the name of the item as mentioned on the website so that we assist you           01:14 AM, 28th May                     samantha dawson                    All over printed sleep gown with cap sleeves, white           01:14 AM, 28th May                     samantha dawson                    I want to retain           01:14 AM, 28th May                     samantha dawson                    Other 2 I will return           01:15 AM, 28th May                   Abdulqader                   Kindly note you have been crart a return request for 3 items : 1Full Length Anti-Pilling Maternity Leggings with Elasticised Waistband 2Polka Dot Print Sleep Gown with Short Sleeves 3 All-Over Printed Sleep Gown with Cap Sleeves           01:17 AM, 28th May                     samantha dawson                    Yes... number 3 I don't want to return           01:17 AM, 28th May                     samantha dawson                    Other 2, I will return           01:18 AM, 28th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:19 AM, 28th May                     samantha dawson                    Ok           01:19 AM, 28th May                   Abdulqader                   We would like to inform you that a new return request has been created on 5/28/22 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           01:22 AM, 28th May                     samantha dawson                    Thank you very much ?           01:23 AM, 28th May                   Abdulqader                   Do you have any other inquiries that we can help with?           01:23 AM, 28th May                     samantha dawson                    No that will be it... thank you :)           01:25 AM, 28th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:25 AM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4410539