Subject: Ticket Assigned - Conversation with kanchana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 18:54:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kanchana kanchana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kanchana Bot:  Hi Kanchana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9570454244 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557267564            10:46 PM, 18th May                   Abdulqader                   Hi Kanchana, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:46 PM, 18th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:47 PM, 18th May                   Abdulqader                   Your order ID  9570454244is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.           10:47 PM, 18th May                     kanchana                    Ok           10:48 PM, 18th May                   Abdulqader                   Do you have any other inquiries that we can help with?           10:48 PM, 18th May                     kanchana                    I have ordered two items on Monday , it mentioned will be delivered  by 18th to jimi mall , but still now I didn’t get delivery           10:49 PM, 18th May                     kanchana                    I need to collect these two items as soon as possible.           10:50 PM, 18th May                     kanchana                    Pls arrange these two items to jimi mall by tomorrow           10:50 PM, 18th May                     kanchana                    This is my order number 9570454244           10:51 PM, 18th May                   Abdulqader                   Your order ID 9570454244is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           10:51 PM, 18th May                     kanchana                    Is it ready           10:52 PM, 18th May                     kanchana                    According to my app it’s showing it’s under process           10:52 PM, 18th May                   Abdulqader                   Yes is ready for collection           10:52 PM, 18th May                   Abdulqader                   In Jimi Mall  Jimi Mall, First Floor           10:52 PM, 18th May                     kanchana                    Thanks           10:53 PM, 18th May                   Abdulqader                   Do you have any other inquiries that we can help with?           10:53 PM, 18th May                     kanchana                    Really appreciate your respond           10:53 PM, 18th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:53 PM, 18th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4374715