Subject: Ticket Assigned - Conversation with cherry dela cruz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 23:36:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cherry dela cruz cherry dela cruz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi,i just made an order   i want to use my old shukran   but i see i have different shukran number  can i use my old shukran card or no? Bot:  Please enter your name Customer:  cherry dela cruz Bot:  Hi Cherry Dela Cruz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7370592910 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our age
 nt? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97334027819            03:29 AM, 18th May                   Abdulqader                   Hi Cherry , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:30 AM, 18th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:30 AM, 18th May                     cherry dela cruz                    Ok           03:30 AM, 18th May                   Abdulqader                   Please note that the order has been confirmed by number (7370592910) and will arrive within 0-2 working days. If you do not receive your order within the specified time, please contact us again.           03:31 AM, 18th May                   Abdulqader                   Do you have any other inquiries that we can help with?           03:31 AM, 18th May           
           cherry dela cruz                    I will ask only about my shukran points           03:31 AM, 18th May                   Abdulqader                   We can definitely help you update your Shukran card details. Call the Shukran team on 8000-1006 or email them at [email-masked] to get it sorted out!           03:33 AM, 18th May                     cherry dela cruz                    Ok thanks           03:33 AM, 18th May                   Abdulqader                   Do you have any other inquiries that we can help with?           03:34 AM, 18th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:35 AM, 18th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4370433