Subject: New Reply Received - Refund
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 06:12:47 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="ltr">
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<div dir="ltr">Hello Sir,</div>
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<div dir="ltr">Please see below the slips i got when the courier took the return items.</div>
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<span id="ms-outlook-ios-cursor"></span><img id="id-93284D12-FB20-4422-BE7A-C47B8FFC2288" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODc4NzI5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QMAMC6K_Cb1t0auzyFYR_IFx-MOygciL1511usNNxck" data-id="2043338787297" alt="Image.jpeg" style="max-width: 100%"><img id="id-965BACF8-655A-46C7-8AF9-2CEB1995A50F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODc4NzI5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zy0pbJk8trfHiYkCwkzqjjN-cdMy1hy158qJ29XjB1k" data-id="2043338787298" alt="Image.jpeg" style="max-width: 100%"><img id="id-01B585A4-044D-4385-AE4C-45D1C1978DB6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODc4NzMwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nd1NfS524RS2c4V2gej9xgvVm9PTHFRGvXUberWS0n0" data-id="2043338787300" alt="Image.jpeg" style="max-width: 100%"><img id="id-D5F8184F-67DC-45D6-B6A0-D37D076A1852" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODc4NzMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BHowr9poxdAmZf4tdKp_SpyRDGGqeO-8Sl7S14gu-bs" data-id="2043338787301" alt="Image.jpeg" style="max-width: 100%"><br>
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<div dir="ltr">Thank you.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Maria</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 16, 2022 7:21:58 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Refund
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4327595</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Md Bahashwan : </div>
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<div dir="ltr">Hi Maria,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can
 further investigate this and help you receive your refund asap.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4327595