Subject: Re: [#4308326] - - Item damaged under warranty not taking action
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 00:49:15 +0000

Kindly update us on the below, thank you for your help!    Problem statement - Item damaged under warranty  Order Number: 9515026138 Order Created: 11/23/2021  Assistance required: Please check if the item can be repaired or can be arranged for the return and refund.  Issue Description: The customer is facing issues with the handle of the trolley bag as it does not lock down completely.  The customer has visited the store in order to get the trolley bag repaired at Centerpoint stores in Al Ghurair, Deira and they advised customer that NO repair work for bags is undertaken and they need advice from the online team for further action.   Regards, Abdulqader